Over a decade of service
We are proud to voice we have been serving our clients for over a decade. Since our doors opened in 2009. We have expanded our original business model, which originally operated as a Personal Injury law firm. Today we are one of the market leaders of law in the North West who cater nationwide, based in the heart of Liverpool City Centre.
This year has been our biggest area of growth, within last 3 years we have increased our number of claim types; now catering for over 10 different areas of law such as: Housing Disrepair, Financial Miss Selling and Irresponsible Lending. Due to this expansion we have doubled the size of our work force in the last 12 months to a total of 64 employees. We are constantly aiming to strive for bigger and better; not only for our clients, but for our employees too.
Our key measures of growth this year has been the recruitment drive. We have invested in new highly skilled employees, who are leaders in their specialised areas of law. This infrastructure is to maintain a high-quality team and to offer the best services to our clients. This investment has reflected positively; which has resulted in the increase of success stories and positive Google reviews of the business.
We have x5 business targets for the year ahead.
Continually Aiming to improve: Customer service relations and client engagement.
In house staff learning and development
Employee Engagement – working towards an Investors in People Accreditation.
Expand the platforms of law for our clients.
To become a respected and recognized leader of law in the North-West.
Why Choose HSS?
In the past 6 months we have begun to focus on social media channels to engage with our customers and to educate the public on:
Latest law news, which can be relevant to their situation
Educating the public on what they are lawfully entitled to
Claim successes – To highlight our success rates & areas of law that we cover
We are proud to be one of the law firms in Merseyside, that focuses highly on investing in our employees. We continue to work closely with them to develop their skills and assist with their career in law. On an annual basis we shortlist applications received from our employees who wish to develop their career with HSS.